FAQ

How do I make a reservation or appointment?

We use Gingr, an online booking system. This allows us to do virtually everything electronically. You can book overnight lodging reservations and daycare days, schedule grooming appointments, pay account balances, buy prepaid packages, and manage your own vaccination records all in the customer portal.

What are your vaccination requirements?

All dogs must be up-to-date on vaccines and submit verification from their veterinarian that their dogs are current on Rabies, Distemper, Bordatella, and Canine Influenza.

Does CJ's allow tours of the facility?

Yes! All you need to do is give our office a call to schedule a tour anytime between 9AM-3PM, Monday - Saturday.

Is there an extra charge for daycare during Overnight Lodging stay?

Yes. Daycare during your stay is either $30 per day or a day taken off of your daycare package (if you already have one or would like to purchase one).

Can I pay with a credit card?

Yes, we accept credit card payments. Please note there is 2.75% convenience fee for processing a credit card payment.

How do I enroll my pup in daycare?

Our customers have the option to either pick up the required paperwork from our office or print it from our website. These forms include the Off-Leash Play Application, Vet Release, Health and Temperament Certification, and Rules and Regulations. Additionally, you will need to provide the daycare with updated copies of your dog's vaccination records. Required vaccines include: Distemper combo, Leptospirosis, Rabies, Bordetella, and Canine Influenza. Once all of the paperwork is received, an Evaluation Day can be scheduled for you pup to see if daycare is a good fit for them!

How do daycare evaluations work?

A daycare evaluation is a test to ensure that daycare is the right fit for your dog. After the evaluation is scheduled, we ask that the pup arrive between 6-7AM in the morning, and stay until at least 2-3PM. Please note that the puppy parents do not stay with their pup during this time. You may watch the process in our lobby through our live stream cameras. During the evaluation, your pup is gradually introduced to the rest of the daycare pack. Our highly trained employees will pay attention to his/her temperament with other dogs, anxiety levels, playstyles, and overall comfort and happiness. By the end of the day, our staff should be able to determine if daycare is a good fit for your pup! Once accepted, your pup has the freedom to attend daycare anytime Monday-Saturday.

What do my dogs get to do while at daycare?

On top of group play, each staff member is trained to perform different leadership activities while your fur baby is in our care. Some of the leadership activities include: group sit, follow the leader, bubbles, recall, and gate boundary. These mind-stimulating activities assist in obedience practice. CJ’s Canine Country Club also ensures that your pup gets adequate rest time throughout the day to prevent exhaustion.

How are the dogs kept warm in the winter and cool in the summer?

During the winter months, the back of the house is heated. The staff also regulates the amount of time the dogs spend outside so they do not get too cold. During the summer months, outside time is also regulated if temperatures are too high for comfort. Soon, we will have “swamp fans” installed, which decrease the inside temperature by 26 degrees, for added comfort. During the winter and summer months alike, we will close if temperatures are unsafe for your pups.

What is the difference between classic daycare and concierge daycare?

When in classic daycare, your pup can expect to be in an inside/outside, larger group setting, all while interacting with multiple staff members who will be supervising and performing leadership activities. With concierge daycare, your pup will be in a smaller group setting and will be interacting with a single staff member who will work with them. They will be enjoying mentally stimulating activities, such as puzzles, agility, bubbles, laser chase, basic obedience commands, and many more creative activities. Concierge daycare pups will also have outside playtime opportunities.

Price wise, our facility offers classic daycare at $30 dollars per day, as well as 5, 10, 20, and 30 day packages. Concierge price per day is $45, and the facility offers a 10 day concierge package as well.

How do I decide whether Concierge Daycare is ideal for my dog?

Concierge daycare is recommended if the puppy parents would like their dogs to have more one on one time with our staff, or if they would like to have their pups perform more mentally stimulating activities. It also allows your pup to play with other pups  in smaller playgroups when applicable. Concierge Daycare is also recommended for dogs who are not a great fit for the regular daycare floor. For example, if your dog is aggressive toward other animals or highly anxious on the daycare floor. 

What does my dog’s day look like if they are not in daycare while lodging?

If you choose to not put your pup on the daycare floor during their overnight lodging stay, our staff will take time every 1 ½ - 2 hours to play with your pup and give them outside time to go potty.

What is the amount of time considered for a full day vs. a half day of daycare?

A full day of daycare is 5 or more hours, and a half day of daycare is anything under 5 hours at a time.

Axel loves doggie daycare so much! He’s so excited every time we pull into the parking lot! Emily P.
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